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Payment Methods, Payment Channels and all the information.
I already paid - How do I confirm payment?
International Customers: Bangladesh and Nigerian Customers: Once we have received the payment, we will change your order status to "PAID", and you will receive the confirmation SMS/email. Normally it takes 8-24 hours to approve the payment except government/public holidays. You can check the status of an order by going to My Order Section or by visiting shadmart.com/tracking link. Article is
International Customers: Bangladesh Customers: You can pay using your local Debit/Credit card, bKash, DBBL Mobile Banking, Bank Transfer and Online Banking. Nigerian Customer: You can pay using your Debit/Credit Card (Visa, Master, Amex, UnionPay), Paypal and Online Banking. All the payment is processed securely by [voguepay.com.](https://www.voguep
Are there any hidden charges when I make a purchase on Shadmart?
There are NO hidden charges when you make a purchase on Shadmart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.(Shipping costs may occur depending on different circumstances.) In the case of expensive goods, such as Television, Home theatre, etc you might need to pay extra tax, our customer support will contact you before processing expensive goods. Please [sign in](/hc/en-us/signin?return_to=https%3A%2F%2Fshadma
How does Shadmart protect my online payments?
Our payment gateway partner "SSL Commerze" is a PCI DSS payment complaint and leading gateway providers in Bangladesh. SSLCOMMERZ uses industry standard Secure Sockets Layer (SSL) technology which is used worldwide for securing data encryption. For more information, you can visit their website https://www.sslcommerz.com Pay securely with your credit card without exposing your private information. When paying online, your details are pr
Why should I use the Wallet?
Shadmart Wallet feature lets you conveniently make purchases on Shadmart.com Maintain Wallet balance and make multiple payments without entering a card or bank details every single time you place an order. Faster and more efficient payment procedure. Zero percent chance for unsuccessful payment. No Transaction Fee. Article is closed for comments.
Can I delete my Wallet?
Since the Wallet is associated with an account, it cannot be deleted separately. The Wallet as a feature is designed to quicken up your payments on Shadmart. You may choose not to use it. Article is closed for comments.
What is the Wallet?
The Wallet is a prepaid instrument that enables you to shop on Shadmart multiple times by making a one-time payment of a certain value. This will be added to your Wallet as prepaid balance. When you select the Wallet as the mode of payment for your order, the corresponding amount will be deducted from your Wallet balance. Also we will be giving extra discounts to the customer, who will be using wallet payment. !(https://storage.crisp.chat/users/helpdesk/website/034d3971-5196-4bb0-8a21-c
How do I redeem Wallet balance?
In order to use your Wallet balance Add items to your cart Go through the usual check-out process In the payment step of check-out, choose Wallet as the mode of payment In case your Wallet has unused top-up balance from earlier, you may continue to use it to make purchases across all categories till it is exhausted. Article is closed for comments.
What do I do if my Wallet balance is insufficient?
In case your Wallet balance is lower than the total amount payable for your order, you can make a partial payment using your Wallet and then pay the remaining amount using any of the other prepaid payment options or you can pay the entire sum of money through other available methods depending on your convenience. Please note that Cash-on-Delivery cannot be combined with a Wallet payment. Article is closed for comments.
What is the Wallet refund policy?
Once you have added fund in your wallet, it will only be redeemable against a purchase and not a refund. Article is closed for comments.
Is there any expiry date for the balance in the Wallet?
No. There is no expiry date for the Wallet balance. You will be able to use it to make purchases at any point in time. Please sign in to leave a comment.
How do I view my Wallet balance?
Log in to your Shadmart.com account Go to the Wallet page in the 'My Account' section Once you log in, the Wallet balance will be visible in the header section of our website. Article is closed for comments.
Can I transfer my Wallet balance?
No. The Wallet is associated with your Shadmart account only, and cannot be transferred to any other accounts. Article is closed for comments.